What is Diamonius?
Diamonius is an innovative company founded to provide consumers with conflict-free jewelry. Diamonius is dedicated to creating high quality beautifully designed diamond alternative jewelry without the high social and environmental price tags associated with mined diamond. Diamonius’ philosophy is to provide all women with their dream jewelry at an affordable price without compromising luxury or elegance. We enable fashionistas to wear $150-$200 rings that look visually identical to $2000-$8000 rings.
Where are you located?
Our addresses are the following:
c/o Worthington-Bronfman Ventures
5140 Main Street
14221; United States
c/o Worthington-Bronfman Ventures
2299 Stone Glen Crescent
L6M 0C9; CANADA
What is your contact information?
You can reach our experts by phone at (514) 692-3749 during our business hours Monday to Thursday, 9:00 AM to 9:00 PM EST and Friday 9:00 AM to 7:00 PM EST
Or by email at: email@example.com
How does Diamonius help communities in need?
To show our commitment to fighting the destruction that diamond mining does to our planet,
we donate 2.5% from every item sold to orphans in Sierra-Leone, a nation whose population has been greatly abused by armed conflict and indebted slavery due to diamonds exported to first world countries.
Why should I buy diamond simulants instead of mined diamonds?
Simulated diamonds are an ethical choice; they do not cause any environmental damages and are affordable. The diamond industry has been involved in starting wars and genocides. Not only have thousands of people suffered directly as a result of mining diamonds but mining diamonds causes environmental devastation. The diamond industry has manipulated the price of diamonds and has dramatically inflated the value of diamonds by controlling the supply. Purchasing simulated diamonds give you the control back.
What is a diamond simulant?
Diamond simulants are man-made materials that have an identical external appearance of a real diamond. Simulated diamonds are visually indistinguishable from mined diamonds. Only experts and specialized tools can distinguish the difference between simulated diamonds and mined diamonds.
Who are these rings for?
These rings are perfect for travellers who want to be safe and do not want to take their precious jewelry with them. Our rings are also perfect for stand in rings while you and your loved one shop for the perfect engagement ring together.
How do I clean my Diamonius simulated diamond jewelry?
eHow.com has a good tutorial on how to maintain plated jewelry: http://www.ehow.com/how_6527163_protect-plating-sterling-silver-ring.html
Are all the prices in US dollars?
No, you may choose between US dollars, Canadian dollars and British pounds.
What payment methods do you accept?
We accept major credit cards and pay pal. If you do not have either you can send money by Western Union and adivse us by email.
Can I purchase if I’m not in USA or Canada?
At the moment we accept orders from Canada, USA and the UK only.
Will I be charged duty on items purchased?
Items purchased in the US are shipped from California or New York and will not be subject to duties.
Items shipped to Canada and the UK are shipped from our US warehouses and may be subject to taxes. We do however indicate that shipments are “samples” and declare a low value to minimize taxes (and find that often the tax/duty is waived via this technique).
How will I know if my order was received?
An automatically generated e-mail confirmation will be sent to you confirming receipt of your order.
What is your return policy?
We have a hassle-free, no questions asked return and exchange policy. In the unlikely event you are not 100% satisfied with your purchase for any reason, you can contact us to return your order within 14 days of receiving it. Orders should be returned to our warehouse for a refund minus a $22 restocking fee. Your item must be shipped back to us within 10 day of getting a return authorization from us or you will not be given a refund. Once your return is received it will be inspected and a refund will be processed and applied to the original method of payment.
What is the warranty on products I purchase?
Diamonius offers a 60 day warranty on all products purchased. If you have any problems with your item, we will repair or exchange all products within a 60 day period and will assess you a 15$ fee to cover shipping and handling.
What are your shipping and handling charges?
We offer free shipping on all items purchased.
How long does an item take to be delivered?
Typically shipping delays are 1.5-2 weeks.
Where are products shipped from?
Items ordered in the USA and UK will be shipped from San Francisco or Buffalo warehouses. Items ordered in Canada will be shipped from Canada.
Why do my Diamonius simulated diamonds shine more than my real diamonds?
A Diamonius simulated diamond will look brighter than mined diamonds. The reason is because our simulated diamonds are rated “D”- colorless and “FL”- flawless. Most diamonds on the market have average ratings of color and clarity. To have a diamond with the same rating as our simulated diamonds is very rare and expensive.
What is the best way for me to take care of my Rhodium or Gold plated Dimonius jewelry?
eHow.com has a good guide on how to take care of plated jewelry: http://www.ehow.com/how_6527163_protect-plating-sterling-silver-ring.html we recommend you follow their tips.